Privacy Policy
Effective Date: July 2025
Madexify (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services.
1. Information We Collect
We collect personal information only where it is necessary to provide our services or respond to your inquiries. This may include:
- Contact Information: Name, email address, phone number
- Business Information: Company name, service details, website URLs
- Payment Information: Billing details (handled securely via third-party processors)
- Project Information: Brand guidelines, assets, and preferences you provide during our collaboration
- Technical Data: IP address, browser type, device data, usage logs, etc.
We do not collect sensitive information unless specifically required for a project and explicitly provided by you.
2. How We Use Your Information
We use your information to:
- Provide, manage, and deliver our services
- Respond to inquiries and provide customer support
- Communicate about your project, revisions, and timelines
- Send invoices, receipts, and service-related updates
- Improve our website, content, and user experience
- Share updates or promotions (only with your consent)
3. Sharing & Disclosure
We do not sell or trade your personal data.
We may share your data with trusted third parties under these conditions:
- Service providers (e.g. hosting, email, payment processing)
- Legal authorities, if required by law or to protect our rights
- Team members, only as necessary for project execution
All collaborators are bound by confidentiality and data handling agreements.
4. Data Security
We take security seriously. Your data is stored on secure servers, and we implement reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.
However, no digital platform is 100% secure. We encourage you to avoid sharing sensitive or unnecessary personal data via public forms or email.
5. Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze performance.
Cookies may track:
- Traffic analytics (via Google Analytics or similar tools)
- Session preferences
- Form submissions
You can disable cookies in your browser settings if preferred.
6. Third-Party Links
Our website may contain links to external sites (such as portfolio platforms, social media, or client websites). We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.
7. Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of your information
- Withdraw consent for marketing communication
- Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, contact us at:
📧 contact@madexify.com
8. Policy Updates
We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with the revised “Effective Date”.
9. Contact Us
If you have any questions, feedback, or concerns regarding this policy or how your data is handled, please reach out to us:
Email: contact@madexify.com
Website: madexify.com
Location: Based in Australia – Serving Clients Worldwide